Shipping Policy

Where we ship

Volleyball Vortex ships from the United States to addresses in the US and Canada.

Shipping rates

  • United States: $14.95 flat rate per order. Orders over $125 ship free.
  • Canada: available on orders over $150. The rate is shown at checkout before you pay. Duties and taxes on arrival are the buyer's responsibility.

We do not ship to other countries at this time.

Processing and delivery

  • Orders are processed within 1 to 2 business days, excluding weekends and US holidays.
  • US delivery takes 3 to 7 days after dispatch. Canada takes 7 to 12 days after dispatch.
  • Delivery times are estimates from the dispatch date, not the order date. During busy periods dispatch can take a few extra days, and we email you if your order is delayed.

Carriers and tracking

Orders ship with UPS, FedEx or USPS. You receive a shipping confirmation with a tracking number as soon as your order leaves the warehouse. Tracking goes live within 24 hours.

Questions

Use the chat on this site or the contact page and Coach Brandie's team will help.

Questions parents ask

Who designed the Volleyball Vortex rebounder?

Coach Brandie, a youth volleyball coach who watched her players stall between practices because nobody was home to pass to. The design is patent pending.

Where is Volleyball Vortex based?

Nebraska City, Nebraska. Orders ship from the US.

How do I reach Coach Brandie?

Use the chat on this site or the contact page. Replies come on business days.

See every question on the FAQ page